Review Coral.m
What is Coral.m? – Coral.m is a CRM platform that is specially designed to provide high end customer resource management to the hospitality industry. Helping in generating profitability by inculcating guest loyalty through customer satisfaction and effective management of present resources, Coral.m is an excellent way to improve processes in the hospitality industry.
Modules in Coral.m: A hotel or any other business related to the hospitality industry has a lot of human resource and managing these resources is a difficult job, Coral.m provides you with the capability to efficiently track and manage people, resources as well as hardware efficiently with the help of various modules available in it. Some of the modules available in Coral.m are:
- Automated check-in scanning system
- Guest complaints and management system
- Automated survey tracking system
- Process administration
Analytics modules of Coral.m: Allowing you to intelligently manage information pertaining to all your clients, Coral.m allows you to know your customers by heart! Providing what a hospitality business really wants, Coral.m makes it really easy for you to provide VIP service to your clients thereby making them happy and helping your business reach heights never seen before. Given below is a list of some of the modules that allow a business to evaluate its performance:
- Automated survey tracking system: By allowing its users to automatically track the survey and other customer loyalty programs, Coral.m provides extended usability and improved customer service.
- Personnel response system: Allowing users to manage such programs, Coral.m also gives an opportunity to track the performance of surveys and customer loyalty programs in order to give concrete details about the performance of such programs.
- Process administration: Giving instant tracking results of all processes, Coral.m makes it very easy for a user to efficiently administer all the processes involved in his/her hospitality business.
Website: http://www.coralint.gr/
Author: Coral Integrated Ltd
Price Range: Price on demand
Platform: On site desktop based platform