Review Guests121
What is Guests 121? – Guests 121 is a complete customer relationship management suite that is more than capable of managing customer services and relationship programs that would add quality to a business. Providing the ability to have excellent customer care facilities and timely services, Guest 121 forms as a perfect tool for businesses catering to the hospitality services industry. Allowing you to get intelligent customer information, Guest 121 is a choice that proves to be an excellent option if you require increased scalability with to the point service to unable long term bonds with customers.
Modules in Guests 121: Allowing effortless management of customer data, Guests 121 is a software suite that can provide a much needed boost to your customer satisfaction and increase the number of your loyal customers. Some of the modules that are provided in Guests 121 are:
- Screen Customization Module
- Contact Management Module
- Campaign Management Module
- Relationship Development Module
- Profile Management Module
Analytics modules of Guests 121: Allowing users to get more than usual CRM facilities, Guests 121 is an intelligent software that allows its users to perform analytical tasks on processes. Given below is a list of some of the modules that allow a business to evaluate its performance:
- Guest and Business Profiles: By allowing guest and business information to be segmented according to the criteria a user can compare, break-out as well as compare these segments according to his needs.
- Performance Tracking: Allowing users to track the performance of a business by analyzing information like guest return rate, guest frequency and guest segment, Guests 121 provides up to date information performance tracking on the information a business really want.
- Drill Down and Side by Side analysis: Imparting the facility to perform side by side as well as drill down analysis, Guests 121 provides the advanced facility to analyse each process right with any combination of parameters.
- Executive Dashboards: Making every important information available right at the screen, executive dashboards are a vital part of Guests 121 to provide easy analysis of various processes.
Website: www.guests121.com
Author: Mastery Marketing Group
Price Range: 50¢/mo for 200-500,000 guests
Platform: On Demand web based platform
