Review Infor CRM Epiphany
What is Infor CRM Epiphany? – Infor CRM Epiphany is a customer relationship management solution that caters to deliver to the needs of hospitality industry. Whether you have a hotel business or manage a motel, if hospitality is your concern, look no further than Infor CRM Epiphany. Really easy to use and providing utmost usability, Infor CRM Epiphany is a tool that can provide instant gratification to all your customer relationship improvement needs.
Modules in Infor CRM Epiphany: Not only will Infor CRM Epiphany allow you to get instant results on your hospitality processes, it will also allow better management of all customer feedbacks or queries and will thereby guarantee instant service just like the customers want. With the help of various modules available in Infor CRM Epiphany, a user can perform actions that will guarantee an increase in your productivity. Some of the modules available in Infor CRM Epiphany are:
- Integrated marketing module
- Customer service module
- Targeted campaign module
- Close Loop Response Tracking Module
Analytics modules of Infor CRM Epiphany: Providing top of the line CRM abilities, Infor CRM Epiphany is effective software that can not only do what it is meant to do, it does a lot more. Including the capability to analyze campaigns and various processes in any hospitality business, Infor CRM Epiphany is software that will allow you to measure the performance of your business so that you can induce specific measures to improve your business.
Given below is a list of some of the modules that allow a business to evaluate its performance:
- Close Loop Response Tracking Module: This module provides error free instant response tracking and allows the users of Infor CRM Epiphany to ensure quality customer service thereby increasing their revenues.
- Analyze Event Based Marketing Programs: Apart from initializing marketing programs like customer loyalty surveys and valued customer discounts, users can also analyze these event based marketing programs and then evaluate their performance.
- Reporting and analysis: With advanced reporting and analysis of various figures, Infor CRM Epiphany allows a user to get cumulative analysis of various processes in the business.
Website: http://www.infor.in/solutions/crm/industries/hospitality/
Author: Infor
Price Range: Price on demand
Platform: On site desktop based platform