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Review Mosaik CRM

April 17th, 2009

 

mosaikWhat is Mosaik CRM? – Mosaik CRM is a customer relationship management software that can be used by users in hospitality business to improve the customer experience. A capable CRM solution, Mosaik CRM can also be used as a profile and promotional campaign management solution to assist in automation of sales force and management of customer loyalty programs. Integrated with .NET PMS and Core Central Reservation system, Mosaik CRM ensures fast, accurate as well as reliable customer information.

Modules in Mosaik CRM: Featuring a central member tool, Mosaik CRM guarantees efficient customer service by integrating central profile with central member tool. Helping hospitality organizations to take informed decisions based on intelligently organized data, this CRM can be a real asset in taking your business to the next level.  For providing advanced functionality, Mosaik CRM provides following modules:

  • SoftBrands Mosaik CRM Loyalty
  • SoftBrands Mosaik CRM SFA (Sales Force Automation)
  • SoftBrands Mosaik CRM OLAP Reporting

Analytics modules of Mosaik CRM: Analytics modules make it possible for CRM software to measure the performance of a hospitality business. Like any other CRM, Mosaik CRM also offers its users with the facility to use build-in add-on modules to enhance the performance of the CRM and provide efficient performance measuring.

  • SoftBrands Mosaik CRM Loyalty: Helping a user to measure the customer loyalty, Mosaik CRM loyalty is a module that provides various facilities with which you can manage guest loyalty programs and contests.
  • SoftBrands Mosaik CRM SFA (Sales Force Automation): Providing successful sales strategy implementation on a wide scale level, Mosaik CRM allows advanced functionality for simultaneously operating all areas of sales proceeds.
  •  SoftBrands Mosaik CRM OLAP Reporting: Whether it is a CRM or any other process management software, cumulative reporting plays an important role in the assessment of the capabilities shown by a program. With Mosaik CRM OLAP reporting module, users can get reporting in the form of graphs to estimate the performance of their hospitality business.

Website: http://hospitality.softbrands.com/corporate-solutions/customer-relationship-mgmt

Author: SoftBrands

Price Range: Price on demand

Platform: On site desktop based platform

crm-performance Hotel CRM

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