Review Oracle CRM On Demand
What is Oracle CRM On Demand? – Oracle CRM On Demand is a popular customer relationship management software from oracle that is used to ensure excellent service quality and customer satisfaction to customers. Business like hotels, motels or any other business related to the hospitality industry can use Oracle CRM On Demand to provide superior customer service and thus ensure increased revenues.
Modules in Oracle CRM On Demand: As Oracle CRM On Demand is an On Demand CRM solution, it excel’s in providing easy to use subscription based service to its customers and allows real time insight and historical analysis which is provided by modules available in it. Some of the modules that are provided in Oracle CRM On Demand are:
- Sales Module
- Service Module
- Marketing Module
- Analytics modules
Analytics modules of Oracle CRM On Demand: Including the ability to evaluate your processes and present chances of increased productivity, Oracle CRM On Demand is a solution that leaves no stone unturned in taking your hospitality business to the heights achieved. Allowing you to make informed decisions, Oracle CRM On Demand has fully integrated analytics capabilities that allow you to combine real-time as well as historical data for intelligent information. Given below is a list of some of the modules that allow a business to evaluate its performance:
- Analytics everywhere: Useful for making real time, up to the moment business intelligence available for your business, Oracle CRM On Demand provides the ability to conduct and compare historical trend analysis and allow you to be aware of up-and-coming opportunities and issues with your business.
- Interactive dashboard: The facility to assess the efficiency of your processes with the use of interactive out of the box dashboard allows you to measure the performance of your hospitality business instantly.
- Create Ad-Hoc data analysis: With the use of Oracle CRM On Demand and Seibel answers, you can perform easy data interpretation and analysis. Just by using various charts, pivot tables and reposts any business can get instant answers to all service quality related questions and improve the services offered.
Website: http://crmondemand.oracle.com/en/index.htm
Author: Oracle
Price Range: Appx. $70 per user
Platform: Available as an On-Demand solution
