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Review POS/OE 4

April 17th, 2009

 

What is POS/OE4? – POS/OE4 is a customer relationship management software that aims at providing advanced CRM facility to everyone. While it is basically a customer tracking system, POS/OE 4 can serve as an excellent tool for businesses related to hospitality industry. PO/OE 4 supports various methods by which the data of a customer can included in the software.

pos_oe4

Modules in POS/OE4: Ability to include everything from the name of the customer to the ship-to address and customer notes is provided by various modules of POS/OE4. Apart from this basic facility, users can also link separate customer records with each other using other modules. Some of the modules that are provided in POS/OE4 are:

  • Event/CC Management Module:
  • Customer payment/order Module:
  • Graph Module:
  • Appointments Module:
  • Communications Management Module:

Analytics modules of POS/OE4: POS/OE 4 is a CRM that will not only allow you to deliver excellent customer services, it will also allow you to keep your customers happier and much more content with your services. While you will be providing excellent customer care, you will also be able to estimate various processes of your business and evaluate their workings. Given below is a list of some of the modules that allow a business to evaluate its performance:

  • Graphs: If getting a graphical view of the processes that are running at your hospitality business is what you want; POS/OE4 is the right choice for you.
  • Event/CC management Module: Tracking events like customer loyalty can be beneficial for the business but doing so will often need humongous management efforts. The Event/CC management Module of POS/OE4 allows users to manage and track all events efficiently, and thus provides extreme usability.
  • Customer payment/order Module: By providing a user with the facility to create easy to use views of customer orders/payment records and invoices, POS/OE4 makes it really easy to generate cumulative data on revenues generated.

Website: http://www.eesco.com/?q=Main

Author: EES Companies

Price Range: Price on demand

Platform: On site desktop based platform

crm-performance Hotel CRM

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