Review Serenity CRM
What is Serenity CRM? – Serenity CRM is yet another customer relationship management software made especially for hospitality business. As hotels and motels need to maintain excellent customer service, providing better and efficient services to customers is an essential thing. Serenity CRM has been developed by taking special care so that it covers all the basic needs of a hospitality business.
Modules in Serenity CRM: For keeping in touch with your customers, Serenity CRM provides various modules that allow you to perform advanced operations on customer data and mine meaningful information from that data. Everything from the regular customer loyalty programs to advanced marketing efforts tracking module is available in Serenity CRM for use by a hospitality business. Some of the modules that are provided in Serenity CRM are:
- Activity Generator
- Customer Loyalty Module
- Marketing Efforts Tracking Module
- Lead Generation Module
Analytics modules of Serenity CRM: Providing better understandability to your business, Serenity CRM is a software that enables easy to use navigation and efficient understanding for your customers with the use of various modules available. While providing more effective information on various factors related to customer information, Serenity CRM also provides efficient analytics capabilities to the users so as to make for effective evaluation of processes and their execution. Given below is a list of some of the modules that allow a business to evaluate its performance:
- Events Management Module: Hotels and Motels often need to organize events that would lead them to have greater share of customers and build customer loyalty. Serenity CRM makes it ever easier to organize such events and extract valuable information after the event.
- Reporting and analysis tool: Serenity CRM is one such tool that allows its users to view as well as create reports and other forms of information from relatively raw consumer centric data.
Website: http://www.intuitivesystems.co.uk/irtsCRM.aspx
Author: Intuitive Ltd
Price Range: Price on demand
Platform: Available as a web service
